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Our emergency service covers
Leak Detection & Repair
If you have any worries about the condition or safety of your oil storage tank or the attached pipework, don’t hesitate to reach out to our team of trusted OFTEC engineers. They can provide further advice and, when required, conduct a site visit to address any concerns. Our helpline is available around the clock for assistance and guidance.
Oil Tank Cracks
Maintaining your oil tank is crucial to prevent further damage to both the tank and the environment. We provide oil tank inspection and repair services, and we strongly advise conducting a visual inspection every six months for signs of rust, cracks, splits, sun bleaching, or any unusual oil odours.
Repair or Replacement
Our experts will assess the condition of your heating oil tank and recommend the most suitable actions, whether it involves repair a damaged pipe or replace the oil tank, to ensure the prevention of future leaks.
We’re ready to respond promptly and efficiently to any concerns, with a response time of 2-3 hours.
Emergency Fuel Transfer
If your oil tank is leaking, an emergency fuel transfer will be required to prevent contamination of the ground, nearby drains, or controlled water sources. Our specialised vehicle allows us to extract, filter, and store any existing oil, then pump it back into a new oil tank, all performed on-site.
Oil Tank Disposal & Removals
At Oil Tank Change, we have years of experience in the safe and efficient decommissioning of all the oil tanks we remove. Our commitment is to ensure proper disposal of your tank, preventing any harm to the environment, and complying with all relevant Building Regulations.
Peace of Mind Guarantee
Don’t allow a leaking oil tank to jeopardize your property’s integrity. Allow us to manage the situation and offer you a dependable solution. Contact us without delay for prompt, trustworthy, and efficient emergency oil tank services, including repair, replacement, relocation, and disposal.
Overview
Experienced in handling oil tank and pipework emergencies
If you notice any cracks or splits in your tank, which result in leakages, don’t hesitate to contact us. We offer a FREE, no-obligation quote to help you determine the type of service you require, whether it’s repair, disposal, or replacement.
We’re ready to respond promptly and efficiently to any concerns, with a response time of 2-3 hours.
So that we can help you as effectively as possible, when you call the emergency number, please have the following information to hand:
For oil tank
emergencies:
- Is the tank metal or plastic?
- What are the approximate dimensions of the tank, or can you tell us the tank’s model number?
- How full is the tank?
- What is access like?
- How much fuel have you lost?
- Is the oil leaking into a drain or watercourse?
Please relay as much information as possible, as the Oil Tank Change Team will advise you on the best possible ways to reduce oil flow while an emergency engineer makes their way to you.
Pipe Work
emergencies:
- Isolate the tank – turn off the tank’s valve.
- Turn off any appliances that the pipework feeds into, like your boiler, for example
- Try to contain as much of the oil as possible
If you are unable to do this or need the pipework replaced urgently, please contact us immediately on our 24-hour telephone:
01638 781710
When you call, the friendly team at Oil Tank Change will advise of possible ways to reduce or stem the flow of your oil leak while you wait for a fully trained technician to arrive. Once on-site, they will safely carry out a fuel transfer to a secure holding tank.
Get In Touch
If you have a question or would like some technical advice, contact a friendly member of our head office team.
If you’re experiencing an emergency, we’re available 24/7 for help.
Spillages
Dealing with oil tank leaks
Oil tank spills can cause significant damage to the environment and your property, and the costs of cleaning them up can be enormous. If the spill contaminates the surrounding area or a nearby water source, you may face fines from the council.
To avoid these potential costs and penalties, it is essential to take all necessary precautions to prevent spills from occurring in the first place.
Reporting spillages
If you notice that your oil tank is leaking, it’s crucial to take action quickly. The first step is to contact an OFTEC technician to assess the damage and determine whether a repair or replacement is necessary.
Reporting any oil tank leaks or spills to the Environment Agency’s 24-hour emergency hotline at 0800 807060 is essential. This will help ensure that contamination in the surrounding area is addressed promptly.
As a tenant, you should contact your landlord when you suspect an oil tank leak. If you own your home, it’s a good idea to contact your insurance provider to see if the damage is covered under your policy.
In the meantime, it is wise to take steps to minimise the impact:
- Place sawdust, cat litter or sand on the affected area to prevent the oil from spreading further.
- Turn off the tank valve.
- Turn off any appliances that the pipework feeds into.
Preventing Spillages
Ways to prevent oil tank spillages or leakages:
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- Dont overfill your tank
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- Opt for a top outlet
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- Opt for a double-bunded tank
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- Keep an eye on your fuel usage for any drastic peaks that could represent a leak; it is easier to monitor if you have a gauge
- Purchase a spill and repair kit to use in this emergency
At-home guide to oil tank leakages
If you think your oil tank is leaking, there are several steps you can take to prevent the situation from worsening.
Plastic Oil Tanks: If you don’t have access to an oil tank repair kit, wet a bar of soap and rub it over the crack, this forms a barrier and prevents the oil from leaking out of the tank.
Metal Tanks: Unfortunately, there is no effective repair kit or method to seal a split in your metal oil tank. Instead, use a container to collect the spillage from your leaking oil tank.
Identify the cause
If you suspect an oil tank leak, physically check the exterior of your tank for splits, cracks, bulges, holes or faulty pipelines and valve fixtures.
Stop the leak
To prevent the leakage from worsening, turn off the valves, switches and any appliances the oil tank is connected to.
Ventilate the area
If you store your oil tank inside your property, it is a good idea to open windows and doors to ventilate the space.
Clean the area
Use absorbent pads, sawdust or cat litter to absorb the oil tank spillage and prevent it from contaminating the area further.
Eliminate fire sources
Keep open flames and other sources of ignition away from the oil tank leakage area.
Document the incident
Make a note of the timings, including when you spotted the leak and called the oil tank professionals—this might help you with insurance or any oil spillage fines you may have to pay.
Frequently Asked Questions
Help, my oil tank is leaking!
In the event of an oil tank leak, please contact us immediately. We can provide assistance in addressing the issue promptly. Depending on the problem, we’ll either replace the faulty part or accessory causing the leak, or the entire oil tank. In the meantime, we’ll transfer the oil from the damaged tank to a temporary one while you decide on the next steps. Addressing a substantial spill promptly is vital to prevent potential expenses and mess associated with such incidents.
What shall I do if my oil tank is leaking?
Environment Agency urges people to check their oil tanks to protect the environment and reduce the risk of financial losses.
Leaking oil can result in drains leading to rivers, streams and lakes.
If you find that your oil tank is leaking, we urge you to get this fixed as soon as possible.
We offer 24-hour emergency help, just call our emergency hotline on 07468694627 to talk to one of our engineers.
How long will my guarantee be on tank and workmanship?
Depending on the type of tank you choose, guarantees range from 2-10 years, and we guarantee our workmanship for one year.
What are the signs that my oil tank needs repair or replacement?
To determine if your oil tank needs repair or replacement, watch for signs such as poor performance, visible damage (corrosion, rust, dents, etc.), holes and cracks, issues with oil lines, damaged components (fuel gauge and vent alarm), leg or platform weaknesses, and potential damage from weather elements like snow, ice, and rain causing condensation and mixing with rust and oil at the tank’s bottom.
What happens to my existing oil tank once removed?
Our in-house team of specialist engineers have the experience, training and knowledge to remove oil tanks in a timely and efficient manner, keeping you informed throughout the process from start to finish. We pride ourselves on ensuring that your property is left in a brilliant condition once we’ve completed the work, and we are fully insured to dispose of the oil tank in an environmentally and safe manner.
Can I relocate an oil tank?
Many customers decide to relocate their oil tanks to utilise space more effectively. New polyethene tanks are available in an attractive green colour that helps them blend into garden areas.
We can store oil whilst the relocation is underway or simply transfer the fuel from one tank to another using our specialist storage vehicle. We also filter it to ensure only clean oil goes back into the tank.
Will you be able to transfer all of my fuel into the new oil tank?
Yes, we absolutely can. We have a specialist vehicle that enables us to extract, filter and store any existing oil and pump it back into a new oil tank, all on-site.
How can I schedule an inspection or assessment of my oil tank?
Contact us through our website or give us a call, and we’ll arrange a convenient time for an assessment by one of our skilled technicians.
How long does a tank changeover take?
The duration of a tank changeover can vary depending on factors such as the size and type of the tank, the complexity of the installation, and any necessary regulatory requirements. It’s best to contact our team for a specific time estimate tailored to your situation.
Will you register everything in our behalf?
Absolutely. Our complete service includes registering your products to guarantee the manufacturer’s warranty.